advancement: Project Coordinator, Direct Response Program (Traditional Media)

Posted: May 11, 2018

Job Purpose 

The Project Coordinator supports American Bible Society’s mission of making the Bible available and alive so that all people may experience the life-changing message of God’s Word by ensuring timely completion of all project milestones.  The Project Coordinator works closely within the established review workflow system so all steps are achieved prior to launching of fundraising efforts.  These efforts raise funds for the organization’s ministry programs to translate 100% of languages for Bible engagement and equip 100 million people in the U.S. to actively engage with the Bible.

Attention to detail and a highly organized person who is pro-active will be successful in this position as he/she will be responsible for initiating, securing internal subject matter experts’ feedback/approvals and making sure appropriate edits are made to traditional media (direct mail/print & telemarketing) fundraising efforts. This role is essential to the direct response fundraising team as the Project Coordinator serves as the hub of all the project activities and discussions.  Accurate and on-time execution of appeals contribute to the Mission Advancement division 10 year, double digit growth goal of achieving $100 million annual revenue and $1 billion quasi endowment.

Community Giving team functions in a matrixed structure, where Project Coordinator will report to Director of Development for Multichannel Fundraising while working in close collaboration with Direct Response Project Associate to ensure excellent communication with internal subject matter experts and external agency/vendors throughout the project lifecycle.

Essential Duties and Responsibilities

  • Ensure timely routing of fundraising efforts to appropriate internal subject matter experts and alert supervisor of conflicting review content or compromised deadlines.  Staying on schedule is vital to meeting team’s core revenue targets in addition to supporting Mission Advancement’s resetting of core operations drivers of reaching double digit growth. 
  • Guide high volume of projects from strategy through 3 rounds of creative review. Provides candidate an opportunity to see crafting of new offers messaging and rolling out of winning tests from previous year to ensure steady stream of newly acquired donors whose passion is aligned with American Bible Society’s mission; therefore providing significant lifetime value. 
  • Confirm all approved edits are executed fully and properly prior to final approval to agency. Confirm accuracy of ABS contact information, source codes & disclosure language.
  • Traffic data instructions and gift processing work instructions.  Ensure Database Manager and Direct Response Project Associate reviews but candidate will also learn and have a deeper understanding of data selection, source codes and gift processing process. 
  • Participate in weekly project status call with external vendor/agency for traditional media projects.  Contributing to discussions and troubleshooting any issues to ensure projects are launched on schedule. 
  • Understand the review workflow system in order to secure and provide timely approvals and feedback. 
  • Process project invoices in a timely manner and according to processing guidelines, ensuring project is billed according to budget and coded correctly. 
  • Approve source codes for projects to accurately connect funds raised from efforts to the correct ministry projects.  The requires understanding of Finance Team’s General Ledger codes, Ministry Team’s Project ID and Direct Response Fundraising team’s source coding logic.  
  • Maintain electronic final files for projects.  Responsible for closing and archiving Basecamp projects.  Distribute final files to key stakeholders so they can keep abreast of communication going to financial partners. 
  • Contribute to team efficiency by providing operational and administrative support, such as organizing prayer requests for disbursement to staff, miscellaneous budgeting support, maintaining direct mail seed list, filing of samples, assisting/troubleshooting meeting logistics, and other duties as assigned. 
  • Domestic business travel as needed.

Essential Traits/Skills and Requirements 

  • Fervent belief in the mission of American Bible Society
  • Passion for the Bible cause and its ability to impact lives, and the mission and core values of ABS
  • Excellent follow up and project tracking skills.
  • Professional written and verbal communication skills.
  • Exhibits positive, can-do attitude and contributes to positive team spirit.
  • Ability to thrive in fast paced work environment with multiple priorities to get the job done.  Models grace under pressure.
  • Service-minded in delivery.

Education and/or Training

  • Bachelor’s degree with 1+ year experience in non-profit fundraising or marketing agency environment, preferred.
  • Proficiency in Microsoft Office required. 
  • Familiarity with Adobe Professional, preferred. 
  • Familiar with Project Management concepts and skills.
  • Experience using online project management tools like Basecamp and other similar collaboration tools, preferred.

SPECIAL REQUIREMENT: Background checks are required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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